Our Privacy Policy
Last Updated: 20th January, 2026
At NEXGEN CARE, protecting your privacy is a priority. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website or services.
1. Information We Collect
a. Personal Information (Voluntarily Provided)
- Full name
- Email address
- Phone number
- Delivery and billing address
- Order-related communication
Messages sent via forms, WhatsApp, or customer support
b. Automatically Collected Information
Collected via cookies and analytics tools:
- IP address
- Browser and device type
- Pages visited and time spent
- General, non-precise location data
- Transaction Information
- Products purchased
- Order history
- Payment confirmation records
Note: Payment card details are never stored on our servers. All payments are processed through secure third-party payment gateways.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Improve website performance and user experience
- Send order confirmations and service updates
- Share wellness education and product information (with consent)
- Prevent fraud and maintain security
- Meet legal and regulatory obligations
3. Cookies & Tracking Technologies
Cookies help us:
- Remember user preferences
- Improve site navigation
- Analyze traffic patterns
- Enhance overall performance
You may disable cookies in your browser settings, though some features may not function optimally.
4. Sharing of Information
NEXGEN CARE does not sell, rent, or trade personal data.
Information may be shared only with:
- Trusted Service Providers
Including:
- Payment processors
- Delivery and logistics partners
- Website hosting and email service providers
All partners are required to maintain strict confidentiality.
- Legal Authorities
When required by law, court orders, or regulatory obligations.
5. Data Security
We apply reasonable security measures such as:
- SSL encryption
- Secure servers
- Secure Payment gateway
- Controlled access systems
- Regular monitoring
While no system is entirely risk-free, we take appropriate steps to protect your data.
6.Your Rights
You may request:
- Access to your personal data
- Corrections to inaccurate information
- Deletion of data where legally permissible
- Opt-out from promotional communications
7.Children’s Privacy
Our services are intended for individuals aged 18 years and above. We do not knowingly collect information from minors.
8. Third-Party Links
Our website may contain links to third-party websites. NEXGEN CARE is not responsible for the content or privacy practices of external sites.
9. Policy Updates
This Privacy Policy may be updated periodically. Any changes will be posted here with a revised “Last Updated” date.
10. Contact Us
For privacy-related concerns, contact via: