Last Updated: 20th January, 2026

Thank you for choosing NEXGEN CARE. We are committed to delivering authentic Forever Living Products that meet high standards of quality and safety. Due to the nature of our products, the following policy applies:

1. Final Sale Policy

All products sold by NEXGEN CARE are non-refundable and non-returnable once a purchase has been completed. This applies to both opened and unopened items.

This policy ensures:

• Consumer safety

• Product integrity

• Compliance with health and hygiene standards

• Protection against tampering

2. Damaged or Incorrect Orders

Replacements are considered only if:

• An incorrect product was delivered
• The product arrived damaged
• The order does not match the confirmed purchase

Such issues must be reported within 24–48 hours of delivery, accompanied by:

✔ Clear photos of the product

✔ Packaging images

✔ Order details

Eligible cases will be reviewed and resolved accordingly.

3. No Refunds for:

•  Change of mind

• Incorrect product selection by customer

• Accidental orders

• Lack of expected results

• Allergic reactions (customers should review ingredients prior to purchase)

• Improper use or third-party handling

4. Order Cancellation

Orders cannot be cancelled once they have been processed or dispatched.

5. Authenticity Assurance

All products sold by NEXGEN CARE are 100% genuine Forever Living Products, sourced directly through approved channels and stored under proper conditions.

6. Contact Us

For concerns regarding damaged or incorrect orders, contact:

📧 nexgencare@gmail.com